1. When will my order be sent?

Most items are sent the same day or within 1 working day, depending on what time the order is made. However due to the very large range of items we supply, we also use a 3rd party fulfilment warehouse to stock and send some items and in this case items will be sent within 2 working days.
Normally once an item has been sent, depending on your location within the UK, on average parcels will be delivered within 2-3 working days.
If the item is still in new condition and you have had it less than 14 days, then yes. Please see our returns policy in full for more details.
All payments are taken through the paypal system, so you are fully protected by paypal, for non delivery of items. You do not need to have a paypal account.